FAQ.

Orders

Can you accept small order quantities?

ArioseMusic covering a variety of musical instruments and accessories, you may order mixed items, and our minimum quantity will be one carton.

How to place an order for you?

You may send us the inquiry of your interested items, then we will according to your quantity to offer you best price and suggest the shipping ways for your reference, then after you confirmed, we will start on next step.

What’s payment terms and payment ways do you have?

Payment terms:

100% advance payment for trial order customers before shipping
30% advance payment for old customers, 70% will pay before the shipping
L/C at Sight

Payment Ways:

Alipay for new customers
T/T to our company account
Western union
Paypal

How to track my order?

We will provide detailed information about your orders, and We will update you on each step until goods arrive. if you choose to ship by Air or Express, we will tell you the tracking No. If your goods shipped by Sea, we will advise you of the shipping date, status on the sea, and arrived time

Shipping & delivery

What’s the lead time for my order?

By Sea freight: it will need 15days to 30days to the world. detailed depends on your country. such as to the USA, it will need 15days to arrive at the destination, to Europe, it will need 20-25days to arrive.
By Airfreight: it will need 3 to 7 days to arrive

Before order, do you offer a sample to us to check the quality?

Yes, we can offer a sample to you to check the quality, if the musical accessories, we can offer free sample to you, you only to pay the freight fee, if you need guitar or Ukulele or Violin, we will return the sample fee to you while you place an order.

Which shipping options are available?

Small quantity, we offer express shipping
Medium quantity, we offer Air shipping
Big quantity, we offer Sea shipping

What are your delivery terms for the orders?

Small qty: EXW, DDP
Big quantity: FOB or CIF

How long for the quality guarantee?

Musical instruments: one year guarantee
Musical instruments accessories: one year or half a year

Could you advise the shipping cost for us to calculate the business cost?

Tell us your ordered item’s quantities
We will according to your quantities to suggest you choose the shipping ways.
We will quote 2 or 3 ways freight fee for you choosing

About ArioseMusic

Are You a Factory or Trading Company?

We operate both factories and a trading company. Our first factory specializes in producing guitars, ukuleles, and bongo drums, while our second factory focuses on manufacturing violins and related accessories. Additionally, our trading company assists customers in sourcing the goods they need.

ArioseMusic aims to be a professional musical instrument supplier. for more than 15 years, ArioseMusic has provided its clients with a one-stop purchasing service and enlarged its market share all over the world. with the long-time partnership with over 150 manufacturers of musical instruments from school instruments, wind instruments, drum& percussion, orff instruments, and various musical instrument accessories. nowadays, ArioseMusic is exporting its products to more than 60 countries and regions around the globe and has attracted numerous overseas dealers as its long-time clients.

Trading company VS Factory

As a customer, you likely prefer working directly with factories to secure the most favorable prices. However, factories often come with challenges: communication can be difficult, minimum order quantities (MOQs) are typically large, and product offerings may be limited.

ArioseMusic bridges this gap by operating two factories and a trading company. We offer the best of both worlds—competitive factory prices and the convenience of a trading company. Our model allows us to source a wide range of musical instruments and accessories, ensuring you can purchase everything you need from a single supplier. This not only reduces purchasing and shipping costs but also simplifies the procurement process.

If you’re interested in guitars, we have our own guitar factory at ArioseMusic, capable of meeting your requirements for custom guitars and bulk orders. Need violins or other instruments? We can provide the best factory prices. Looking for accessories like guitar straps, plectrums, and cables? We have you covered.

At ArioseMusic, we collaborate with over 150 factories across China, ensuring access to the best quality products at competitive prices. You don’t need to worry about sourcing from multiple suppliers. We offer small MOQs, reasonable prices, and a comprehensive selection of musical instruments and accessories to meet the needs of all our customers.

How to order an item not found on the website?

Make sure your item belongs to musical instruments and accessories
We will confirm whether we have in stock, just not show on the website
If we have, we will offer the best quotation to you in a timely.
If we don’t have this item, we will according to your picture to soucing it for you. you may cooperate with us or cooperate with these goods factory.

What is the range of ArioseMusic products?

As a professional musical instrument supplier, we offer you a wide assortment of products including ukuleles, Violins, Guitars, Keyboards, Drums, and other related accessories.

What services are ArioseMusic offer?

OEM/ODM Service
Drop Shipping Service
One-Stop Purchasing Service